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Customer Service

You’re the database director, the admiral of administration, the payroll professional, you recognize what needs to happen before it needs to happen and know exactly how to troubleshoot any problems that arise. Now, imagine that diligence contributing to 70% of the health care decisions nationwide. That’s what our Customer Service Representatives do. If you share our passion for strengthening physician care, please click on your desired Customer Service position above to learn about joining our team.

Service Representative (Courier/Driver) -- Company Vehicle Provided For Personal Use

Location Westborough, Massachusetts Job ID 17-75598 Date posted 05/01/2017
  • Report promptly to your branch at the beginning of your shift
  • Load all necessary suppliers needed for the daily pickups
  • Complete daily pick up schedule in a timely manner
  • Deliver all daily picks to your branch at the end of your shift
  • Handle all specimens and lab samples in safe and efficient manner
  • Safely operate company vehicle and obey all traffic laws
  • Utilize handheld electronic device to manage daily picks up
  • Work directly with dispatcher for additional pick-ups as needed
  • Personal use of company vehicle is permitted


  • High School Diploma or equivalent
  • Previous driver/courier experience is preferred
  • Customer service experience is plus
  • Must have a Valid Driver's License
  • Must be at least 21 years old
  • Very punctual and strong time management skills
  • Ability to problem solve customer issues
  • Strong attention to detail and organizational skills




Monday - Friday (1:00pm to 9:30 pm)

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