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Support Services Supervisor - Warehouse Operations
Location Town of Shelton, ConnecticutJob ID 20-82740
Join LabCorp Diagnostics and you'll be a part of an innovative life sciences company that is deeply integrated in guiding patient care and providing comprehensive clinical laboratory services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostic solutions and pioneers new diagnostic technologies to improve the delivery of care. As a member of the LabCorp team, you'll join a collegial scientific staff who appreciates that on the other side of every sample, is a person who depends on us! LabCorp is a leader in laboratory medicine and we strive to meet the rapidly evolving healthcare needs.
Dianon Pathology, part of LabCorp's Specialty Testing Group, is a leading provider of anatomic pathology with subspecialty expertise in Dermatopathology, Gastrointestinal pathology, Gyn Pathology and Uropathology. Dianon has 30 years of experience providing specialized anatomic pathology services to physician practices and hospitals.
The Dianon Pathology Division of LabCorp is seeking a Support Services Supervisor in Shelton, CT. The schedule for this position will be Monday - Friday 8:30am - 5:00pm
The responsibilities of this role are:
Manage the daily operations of assigned laboratory group to ensure that specimens are properly shipped and received, tests are performed accurately and efficiently, and results are reported in a timely manner
Monitor daily workflow in the lab, plan/ schedule for adequate assay coverage, and troubleshoot/ escalate problems, as necessary
Directly supervise, train, and mentor laboratory testing staff
Assist with the hiring of qualified, enthusiastic employees, including technical and non-technical team members
Monitor time tracking system for employees and ensuring attendance expectations are being met
Engage in continuous process and service improvement
Provide technical troubleshooting and decision making
Ensure QC and maintenance of all laboratory equipment
Evaluate new process improvements and make appropriate recommendations based on thorough evaluation of technical, quality and efficiency impact
Assist with monitoring sample progression and respond to sample status inquiries from customer service as needed
Perform bench work as needed and maintain proficiency/competency in technical operations
Ensure all work is in accordance with state and Federal regulations, organizational policy, and accreditation/compliance requirements
Stay abreast of industry trends, local trends, and any emergency management
Meet regularly with direct reports. Provide coaching and constructive feedback, and career development discussions. Write and deliver performance reviews and build a positive CRL team environment
Normally requires an Associate's Degree w/3-5 years of experience in related field.