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Customer Service

You’re the database director, the admiral of administration, the payroll professional, you recognize what needs to happen before it needs to happen and know exactly how to troubleshoot any problems that arise. Now, imagine that diligence contributing to 70% of the health care decisions nationwide. That’s what our Customer Service Representatives do. If you share our passion for strengthening physician care, please click on your desired Customer Service position above to learn about joining our team.

Service Representative (Courier/Driver) -- Company Vehicle Provided For Personal Use

Location Stoughton, Massachusetts Job ID 68921 Date posted 03/21/2017
  • Report promptly to your branch at the beginning of your shift
  • Load all necessary suppliers needed for the daily pickups
  • Complete daily pick up schedule in a timely manner
  • Deliver all daily picks to your branch at the end of your shift
  • Handle all specimens and lab samples in safe and efficient manner
  • Safely operate company vehicle and obey all traffic laws
  • Utilize handheld electronic device to manage daily picks up
  • Work directly with dispatcher for additional pick-ups as needed
  • Evaluate traffic patterns, alternative routes and weather conditions as needed
  • Personal use of company vehicle is permitted


  • High School Diploma or equivalent
  • Previous driver/courier experience is preferred
  • Customer service experience is plus
  • Must have a Valid Driver's License
  • Must be at least 21 years old
  • Very punctual and strong time management skills
  • Strong attention to detail and organizational skills
  • Ability to problem solve customer issues
  • Ability to lift up to 50 lbs.
  • Ability to meet the physical demands of the position




Monday - Wednesday (9:00am to 5:30pm), Thursday (9:00am to 1:00pm) and Saturday (1:15am to 1:45pm)

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