The health and safety of our employees, candidates and community members is very important to us. Due to the current coronavirus (COVID-19) outbreak, we’re leveraging phone and video conferencing for the vast majority of our interviews to ensure we can continue to recruit exceptional people to further our mission to improve health and improve lives. If you have any questions about our remote-based interviewing process, our Global Talent Advisors are ready to virtually assist you.
Acts as a work leader in the Customer Services Department to coordinate workflow of 4 or more Customer Service Representatives. Researches, troubleshoots, follows-up, and resolves account inquiries and problems. Provides guidance and expertise to work group in resolving customer problems. Trains new employees. Assigns and reviews work of assigned employees including scheduling and prioritizing. Working under minimal supervision, reports to Supervisor Customer Service.
License/Certification/Education: Requires a High School Diploma or equivalent, but prefer an Associate's Degree w/3-5 years of experience.
Monday-Friday 8:30a-5p. Rotating on call with OT as business needs demand