The Occupational Testing Services division is seeking an Account Specialist to join their team!
This position would serve as one point of contact for an assigned group of clients. Address and resolve concerns (e.g. such as, specimen problems, turnaround time, specimen pick-ups) completely, accurately and within established guidelines and timeframes. Provides training for customers regarding results, billing, web services, and new products. Setup new accounts and account changes for assigned accounts. Assist the Sales Reps on their unassigned account issues and performing other responsibilities as assigned in the department.