The health and safety of our employees, candidates and community members is very important to us. Due to the current coronavirus (COVID-19) outbreak, we’re leveraging phone and video conferencing for the vast majority of our interviews to ensure we can continue to recruit exceptional people to further our mission to improve health and improve lives. If you have any questions about our remote-based interviewing process, our Global Talent Advisors are ready to virtually assist you.
Labcorp is seeking a team player that is motivated by the opportunity to help others for a position at our Patient Service Center in Middleton, MA.
Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
Schedule patient appointments and greet patients upon appointment arrival
Ensure a welcoming environment for all patients and visitors
Assist patients with registration and check in procedures
Data entry of patient demographics and billing information
Verification of insurance coverage and collect/post payments to patient accounts
Collect and prepare specimens for testing and analysis when needed
Call physician offices to confirm the accuracy of test orders
Monitor and log patient wait times on a regular basis
Notify the supervisor of any patient issues in a timely manner
Promote and provide information about LabCorp patient services
Manage office supplies to ensure proper inventory levels
Open and close the office when required
Perform administrative and clerical duties as necessary
High School Diploma or equivalent
Prior experience in a customer service position
Experience in the healthcare field is preferred
Knowledge of medical terminology is a plus
Excellent customer service and strong verbal communication skills
Ability to work efficiently and effectively in a fast paced atmosphere