Support Services Supervisor - Metairie, LA at Labcorp

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The health and safety of our employees, candidates and community members is very important to us. Due to the current coronavirus (COVID-19) outbreak, we’re leveraging phone and video conferencing for the vast majority of our interviews to ensure we can continue to recruit exceptional people to further our mission to improve health and improve lives. If you have any questions about our remote-based interviewing process, our Global Talent Advisors are ready to virtually assist you.

Support Services Supervisor - Metairie, LA

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Location Metairie Terrace, Louisiana Job ID 21-88288

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives" as we combat the COVID-19 pandemic.

Job Duties/Responsibilities

  • Supervise the day to day operations of the non-technical staff for the department
  • Assist with preparation of laboratory specimens for analysis and testing
  • Directly supervise, train, and mentor non-technical personnel of the department
  • Monitor daily workflow in the lab and schedule adequate coverage
  • Responsible for ensuring all shifts in the department are properly staffed
  • Research and resolve any production errors while escalating when necessary
  • Engage in continuous process and service level improvements
  • Perform quality assurance checks to ensure efficiency and accuracy
  • Prepare and maintain Quality Assurance records and documents
  • Meet regularly with direct reports to provide coaching and feedback for their development
  • Responsible for administering and managing policies and procedures
  • Process and maintain payroll and personnel files
  • Perform administrative duties as needed

Requirements

  • Normally requires an Associate's Degree w/3-5 years of experience in a related field.
  • Normally requires a Valid Driver's License along with a clean driving record.
  • Previous relevant experience; preferably in a clinical laboratory
  • Prior supervisory or leadership experience is preferred
  • Familiarity with laboratory operations as well as policies and procedures is preferred
  • Strong computer skills and working knowledge of Microsoft Office
  • Excellent communication skills; both written and verbal
  • High level of attention to detail with strong organizational and prioritization skills
  • Strong critical thinking skills with the ability to make decisions in a fast paced environment
  • Ability to handle the physical requirements of the position

Shift

1

Schedule

Monday - Friday 8:00AM -5:00PM
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Location

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