Customer Service Support Representative - Client A/R
Location McLeansville, North Carolina Job ID 19-78055
LabCorp is seeking Customer Service Support Representative for its McLeansville, NC location. This
position will be responsible for:
- Handle incoming phone inquiries from Labcorp and subsidiary customers related to client billing questions/issues.
- Understand oncology/reproductive testing as well as government billing rules around CPT codes reimbursable under the Physician Fee Schedule.
- Process bill code changes/transfers and adjustments daily from phone inquiries or correspondence.
- Use multiple systems to research, troubleshoot, and resolve problems and address client complaints.
- Schedule: Mon-Thurs, 9am-6pm; Fri 8am-5pm
License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.