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Customer Service Support Representative - Client A/R

Location McLeansville, North Carolina Job ID 19-78055

LabCorp is seeking Customer Service Support Representative for its McLeansville, NC location. This

position will be responsible for:

  • Handle incoming phone inquiries from Labcorp and subsidiary customers related to client billing questions/issues.
  • Understand oncology/reproductive testing as well as government billing rules around CPT codes reimbursable under the Physician Fee Schedule.
  • Process bill code changes/transfers and adjustments daily from phone inquiries or correspondence.
  • Use multiple systems to research, troubleshoot, and resolve problems and address client complaints.
  • Schedule: Mon-Thurs, 9am-6pm; Fri 8am-5pm

Requirements

License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.

Shift

1

Schedule

Monday - Thursday, 9am to 6pm, Friday - 8am to 5pm

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  • Customer Service, McLeansville, North Carolina, United StatesRemove
  • Medical Billing, McLeansville, North Carolina, United StatesRemove

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