Support Services Team Lead - Hollywood, FL
Location Hollywood, Florida Job ID 19-78896
- Functions/acts as a work leader in the Support Services department to coordinate workflow in one or more of the following areas: Technical Services, Accessioning, Specimen Management and Referrals, data entry, results transmissions, customer services, switchboard, and administration. Responsible for reviewing and assigning work.
- Researches, troubleshoots, and follows-up on customer inquiries and problems.
- Troubleshoots and assists department employees in resolving problems.
- Keeps supervisor informed. Trains employees. Performs administrative duties as assigned by Supervisor.
- Knowledge of office equipment and computer experience required.
- Thorough knowledge of Customer Services procedures and operations.
License/Certification/Education: Requires a High School Diploma or equivalent and 3+ years of applicable experience. Normally requires a Valid Driver's License along with a clean driving record.