Service Rep Team Leader - Columbus, MS at LABORATORY CORP OF AMERICA HOLDINGS

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The health and safety of our employees, candidates and community members is very important to us. Due to the current coronavirus (COVID-19) outbreak, we’re leveraging phone and video conferencing for the vast majority of our interviews to ensure we can continue to recruit exceptional people to further our mission to improve health and improve lives. If you have any questions about our remote-based interviewing process, our Global Talent Advisors are ready to virtually assist you.

Service Rep Team Leader - Columbus, MS

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Location Columbus, Mississippi Job ID 21-80655

Are you an experienced Courier/Driver and looking for a leadership opportunity? Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Team Leader to join our Logistics department. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives."

The Team Leader you must have the flexibility to work other shifts as needed

Job Responsibilities:

  • Assist logistics supervisor with day to day operations and special projects
  • Coordinate and assign work to the logistics team to ensure proper coverage
  • Ensure all drivers are prepared for their shifts with the necessary supplies
  • Work with dispatcher to provide alternate routes when needed
  • Research, troubleshoot and follow up on internal and external customer inquiries and issues
  • Train new hires and provide on-going training and support to the team
  • Generate and review daily/weekly reports and escalate any issues to leadership
  • Update routes in the database and reconcile route logs on a consistent basis
  • Ensure all equipment and handheld electronic devices are working properly
  • Serve as back-up driver when needed and perform dispatch duties as required
  • Perform administrative and clerical duties as needed


  • High School Diploma or equivalent
  • Prior logistics/driver experience; 
  • Previous leadership experience a plus
  • Valid driver's license and clean driving record
  • Must be at least 21 years' old
  • Excellent critical thinking skills and the ability to prioritize and multi task
  • Strong attention to detail and organizational skills
  • Basic computer skills with proficiency in Microsoft Office
  • Ability to handle the physical demands of the positon
  • Comfortable with handling lab specimens when needed




Monday - Friday, 8:00am - 5:00pm Must be willing to work 3:30pm to 12:00pm if relay driver cannot work. Must be willing cover Saturday route if driver cannot work.
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