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IT Manager - Windows Applications and Verint WFO

Location Burlington, North Carolina Job ID 18-88262

Laboratory Corporation of America Holdings (NYSE:LH), an S&P 500 company is a leading life sciences company, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostics solutions, brings innovative medicines to patients faster and uses technology to provide better care. With net revenue in excess of $11 billion in 2018, LabCorp's 65,000 employees serve clients in 65 countries.

LabCorp is seeking a Verint WFO-IT Manager for it's Burlington, NC location.

  • Manage the technical configuration and administration of the Verint Workforce Optimization system, DataPipe and MasterControl applications.
  • Lead the technical support team.
  • Understand business requirements and convert these to technical configuration or custom code technical specifications.
  • Provide subject matter expertise on the technical capabilities of these applications.
  • Manage the integrations and interfaces with other applications..
  • Manage and perform Unit Testing activities.
  • Apply patches and bundles to applications.
  • Manage all environments for these applications.
Estimate work effort and develop project work plans


License/Certification/Education: Normally B.S. Degree required w/5-7 years of experience.




8:00 am - 5:00 pm, Monday through Friday.

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